FAQ's

Check out our FAQs (frequently asked questions) below. If you don’t see the info you need, please contact us directly!

General Plumbing Questions

What areas does E-Drains serve?

We proudly serve homes and businesses throughout San Diego County — including Chula Vista, Poway, La Mesa, El Cajon, Santee, and surrounding communities.

Visit our service areas page to learn more. 

Yes. E-Drains provides 24/7 emergency plumbing and drain services. If water is backing up, overflowing, or leaking, call us anytime — day or night. We can usually arrive within an hour.

You can call us directly or fill out our online contact form. For emergency issues, calling ensures the fastest response.

Drain Cleaning Questions

How do I know if I need professional drain cleaning?

Slow drains, recurring clogs, or foul smells from sinks or showers are signs your drains need professional cleaning.

E-Drains uses hydro jetting and professional-grade augers to remove buildup, roots, and debris from drain lines safely and effectively.

We don’t recommend it — many store-bought cleaners can damage your pipes over time. Professional cleaning is safer and more effective.

Sewer Line Repair & Replacement Questions

How do I know if I need a sewer line repair?

Common signs include slow drains throughout the house, sewage odors, or wet spots in your yard. E-Drains can perform a camera inspection to identify the issue.

Yes. Depending on the condition of your pipes, we can often perform trenchless sewer repair to minimize digging and disruption. We also offer in-house pipe-lining service. Nobody beats our prices as we don’t need to sub-out these repair services! 

Tree roots, shifting soil, corrosion, and age are the most common culprits for sewer line damage in San Diego homes.

Hydro Jetting Questions

What is hydro jetting?

Hydro jetting uses high-pressure water to blast away buildup, grease, and roots inside pipes. It’s one of the most effective ways to restore full flow.

Yes. When performed by trained technicians like ours, it’s completely safe and extends the life of your plumbing system.

Water Damage & Restoration Questions

Can E-Drains handle water damage restoration?

Absolutely. We offer water extraction, drying, and restoration after leaks, floods, or sewer backups. We respond quickly to prevent mold and further damage.

While we do not work directly with insurance companies, we do provide our customers with all paperwork documenting assessed damage and work completed. 

 

Pricing & Estimates

Do you offer free estimates?

Yes. We provide free, upfront quotes before any work begins — no hidden fees, ever.

We accept major credit cards, checks, and digital payments for your convenience.

Contact Us Today

Free Consultation

Reach out to us for a free inspection of your drain cleaning or sewer repair needs. Have an emergency? Call our 24/7 hotline immediately for prompt assistance from our expert team.

Office Address:
7353 El Cajon Blvd Suite 100, La Mesa, CA 91942

Get in touch with us